Terms and Conditions

Effective date: 13 September 2026

These terms cover your use of wilddragon.co.in and anything you buy from Bharat Sharma, trading as Wild Dragon. In these terms, "Wild Dragon", "we", "us" and "our" all mean the same business. When you use the website or place an order, you agree to these terms and to the policies linked from the website.

The short version

• You buy from one seller: Bharat Sharma, trading as Wild Dragon, a sole proprietorship based in Saharanpur, India.
• Your order is not accepted the moment you submit it. It is accepted when we confirm it, and we tell you when that happens.
• Prices are in Indian rupees and include Goods and Services Tax, unless a page clearly says something different. You see the final amount before you submit the order.
• We deliver inside India only, and delivery dates are estimates.
• You have 30 days after delivery to ask for a return. Returns, refunds, cancellations, shipping and copyright each have their own policy page, and those pages are part of these terms.
• Nothing here takes away a consumer right that the law does not allow us to remove.

That is the summary. The numbered sections below are the terms that apply.

1. Who you are buying from

Legal seller: Bharat Sharma
Trading name: Wild Dragon
Business type: Sole proprietorship
Goods and Services Tax Identification Number: 09GBLPS1270L1ZZ
Address: E-95, Paramount Tulip, Delhi Road, Near G-1 Park, Saharanpur, Uttar Pradesh 247001, India
Email: support@wilddragon.co.in
Phone and WhatsApp: +91 94575 96391

2. Who can order, and your account

You must be able to enter into a binding contract under Indian law. A person under 18 cannot do that, so if you are under 18, a parent or legal guardian must place the order and manage it.

Please give us accurate information. Keep your password and other sign-in details to yourself, and tell us quickly if you think somebody has used your account without your permission.

If you cannot sign in, you can still reach our support team by email or on WhatsApp.

Our Privacy Policy explains how we handle account and order information, Google sign-in, and Google Analytics 4 measurement. It also explains how to switch analytics off, using your browser settings or Google's opt-out add-on. Agreeing to these purchase terms does not replace any separate consent that the law may require for tracking.

3. Product information and availability

We work hard to describe every product accurately: the price, the size or variant, the material, the stock status, and the delivery and return information that applies.

Colours can look different on different screens, and photography affects how a colour appears. Please keep that in mind.

Products and sizes can sell out. Placing an order does not guarantee that we accept it. If we cannot supply an item after taking your payment, we cancel that item or the whole order and start the refund that applies.

4. How an order is accepted

Before you submit an order, please check the product, the size or variant, the quantity, the delivery address, the price, any discount, the payment method, and the policy information.

An order acknowledgement only confirms that we received your request. It is not acceptance.

We accept your order when we mark it as confirmed, after the required payment check or cash-on-delivery check, and when we tell you about that confirmation through the website, your account, an SMS message, WhatsApp or email.

Before we accept an order we can reject it or cancel it. Reasons include stock that is no longer available, a pricing or technical error, suspected fraud, a failed payment, an address we cannot deliver to, or a breach of these terms.

If we have already taken payment for an order that we do not accept, or that we cancel, we start a refund through the payment method that applies.

5. Prices, tax and offers

All prices are in Indian rupees. Unless a page clearly says otherwise, the prices we show you include the Goods and Services Tax that applies. You see the final payable amount, including any valid discount, before you submit the order.

An offer applies only within its published eligibility, products, dates, exclusions and limits. The current terms for the "Buy Any 3 T-Shirts for ₹1,299" offer, with examples and how refunds work, are on the Offers page.

If a genuine technical or publication error affects an offer, we can correct or cancel that offer. This is subject to the consumer rights that apply, and to any order we have already accepted at the correctly displayed price.

6. Payment

The checkout screen shows you the payment methods you can use. Razorpay handles our online payments, or another payment provider that we show you.

Where the checkout offers a discount for paying online, we calculate it on the eligible order amount and show it to you before you submit the order.

If cash on delivery is available for your order, we ask for no extra fee and no advance payment. You pay the full displayed order total to the delivery partner when the parcel arrives. Standard shipping is currently free, whether you pay online or pay cash on delivery. We show you whether cash on delivery is available, and the complete amount payable, before you submit the order.

Never share your CVV, which is the security code printed on your card, your UPI PIN, which is the personal identification number for a Unified Payments Interface app, your account password, or an OTP, which means a one-time password. Do not share them with Wild Dragon, and do not share them with anyone who claims to represent us.

7. Shipping and delivery

We deliver inside India only.

We normally prepare an order in 1 to 2 business days from the day you place it, counted from our 12:00 noon cut-off, Indian Standard Time. That preparation includes the routine payment check or cash-on-delivery check, and handing the parcel to the courier. The courier then normally takes another 2 to 5 business days.

Business days are Monday to Saturday, and public holidays are not business days. An order placed at noon or later, or on a non-working day, is counted from the next business day. Confirming your order does not start a separate delivery clock.

Delivery dates are estimates, not guarantees. A delivery can be affected by the accuracy of your address, courier capacity, weather, public holidays, access to a remote area, or events outside our reasonable control.

The Shipping and Delivery Policy is part of these terms. It gives the current charges, the preparation and courier times, and what we need from you.

8. Cancellations, returns, exchanges and refunds

The Return, Refund and Cancellation Policy explains who can return what, by when, and how the refund is worked out. In summary:

• Return window: 30 days after delivery, if the size does not suit you or you changed your mind.
• Cost of return: free. We pay the return label and the courier pickup.
• Restocking fee: none.
• Refund processing time: 2 business days from when we receive the item. That is when we finish our check and start the refund.
• Condition: unworn, unwashed, with the original tags still attached.

Business days are Monday to Saturday, and public holidays are not business days. A parcel that reaches us on a Sunday or a holiday is counted from the next business day.

We normally expect the money to reach you within 14 calendar days of our receiving the item, including your bank's processing time.

If you paid online, the refund goes to your original payment method. If you paid cash on delivery, it goes to your verified bank account or UPI ID. For a confirmed cancellation of a prepaid order before we send it, those same periods run from our cancellation confirmation instead.

Nothing in these terms limits a right that cannot lawfully be excluded.

9. Reviews and customer content

Where the website lets you post a review, a question, a photo or anything else, what you post must be truthful, and you must have the right to share it.

We can moderate or remove spam, unlawful material, personal data, threats, unrelated content, or anything that infringes another person's rights.

We will not hide a genuine negative review simply because it is unfavourable to us.

10. Our designs and other intellectual property

Original Wild Dragon artwork, brand assets, photographs, text and product presentation are protected, where Wild Dragon owns or controls the rights that apply.

Buying a product gives you ownership of the physical item only. It does not give you the right to reproduce the design or to use it commercially.

You must not copy, trace, digitise, manufacture, upload or sell an unauthorised reproduction. Wild Dragon does not claim material that belongs to somebody else.

Our Copyright and Intellectual Property Policy explains ownership, permitted use, enforcement, third-party rights, and how to report copying.

11. Using the website properly

Please do not misuse the website. In particular, do not attempt unauthorised access, interfere with how the website works or with its security, submit malicious code, scrape protected account information, pretend to be somebody else, make fraudulent purchases, or use the service in an unlawful way.

12. Errors, and changes to the website

We can correct a genuine error in typing, pricing, stock, technical behaviour, or the way a policy is displayed.

We can update, pause or withdraw a website feature where that is reasonably necessary.

If an error affects an order you have already paid for, we contact you and offer a sensible option: cancel it, correct it, or refund it.

13. Our responsibility, and your consumer rights

We are responsible for our obligations under the law that applies.

So far as the law permits, we are not responsible for indirect loss that was not reasonably foreseeable, or for a failure caused by an event outside our reasonable control.

Nothing in these terms excludes a liability or a consumer right that cannot legally be excluded.

14. Governing law and disputes

The laws of India govern these terms.

Please contact our support team first, so that we can try to sort your concern out quickly. Subject to the consumer-protection rights that apply, and to any binding rules on jurisdiction, disputes will be handled by the courts with jurisdiction in Saharanpur, Uttar Pradesh.

15. Changes to these terms

We can update these terms when the website, our business practices, or the law changes. We publish the new version with a new effective date.

The terms shown when you place an order will normally govern that order, unless the law requires otherwise.

16. Contact us, and how to complain

Email: support@wilddragon.co.in
Phone and WhatsApp: +91 94575 96391
Support hours: Monday to Saturday, 10:00 AM to 6:00 PM, Indian Standard Time. We are closed on public holidays.
Address: E-95, Paramount Tulip, Delhi Road, Near G-1 Park, Saharanpur, Uttar Pradesh 247001, India

We reply to WhatsApp messages within 24 hours, and to email within 24 to 48 hours.

Grievance officer: Bharat Sharma

If you make a formal complaint, we confirm that we have received it within 48 hours, and we resolve it within one month of receiving it. We give you a complaint reference number, and you can quote that number any time you ask us for an update.

Raising a complaint with us takes nothing away from the rights the law gives you as a consumer.